Face and Neck Creams/Lotions are products that are intended to moisturize and soften the face and neck. They are often semi-solid emulsions of oil and water. Face and Neck Creams/Lotions contain special ingredients that help to replace the oils contained in the skin or to protect against the loss of moisture from the skin. The safety of Face and Neck Creams/Lotions is established by selection of ingredients that are safe and suitable for this purpose. In addition, Face and Neck Creams/Lotions are assessed for their potential to cause skin irritation or cause allergic reactions. Product safety is also established though strict adherence to the principles of Quality Assurance and Good Manufacturing Practices. This includes testing the compatibility of the product with packaging as well as shelf-life stability. Finally, the safety of products is monitored in the market-place to track any reports of consumer injury. Companies include a phone number on their products where comments or complaints may be reported.